Refund policy

 Returns – Directly through KBM 

There are NO REFUNDS except in the following instances that warrant a return:

Damaged items

The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week's time!

Wrong Item

If you have received the wrong item, first check the item and its label and compare it with the order form. Though rare, it is possible to have overlooked a detail or so when placing the order. If not, let us know and we’ll get it sorted out.

If you'd like to exchange or return the item, get in touch with us at hello@kidsboroughmedia.com and we'll let you know what your next steps are.

---NOTE---

If purchased was made through a third party, please adhere to their return policies.